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Backups and Restore

Backups protect your website files, databases, and email data against accidental changes, failed updates, and recovery situations.

Checking available backups​

SiteForge hosting plans include automatic daily backups with a 14-day restore history. To view the restore points available for a website:

  1. Open Websites in the hosting panel.
  2. Select Manage for the website.
  3. Open Backups.
  4. Check the date and status of the restore point before using it.

The panel can also offer Backup and download, which creates a downloadable export of website data. This export is different from the scheduled restore history and does not include cron jobs.

Restoring a backup​

  1. Open Websites → select the website → Backups.
  2. Select the backup you want to restore.
  3. Click Restore and confirm.
  4. Choose the restore type that matches your situation:
    • Website: restore files and website data,
    • Email: restore mailboxes and message data,
    • Custom: restore only the parts you need when available.

Note: A restore can overwrite current data. If the current version may still be needed, create a fresh backup before restoring an older one.

  • Create a manual backup before major plugin updates, migrations, or structural changes.
  • Keep external copies of critical assets when possible.
  • After a restore, test the website, forms, and email flow before considering the issue resolved.

Keep a separate copy of business-critical source files and credentials. A hosting backup should not be the only copy of irreplaceable data.