Backups and Restore
Backups protect your website files, databases, and email data against accidental changes, failed updates, and recovery situations.
Creating a backup
- Go to Backups in your hosting panel.
- Select the website, email service, or database you want to protect.
- Click Create Backup Now.
- Wait for the process to complete and confirm that the backup appears in the list.
Tip: Availability of on-demand and scheduled backups depends on your hosting plan and the service configuration for that site.
Restoring a backup
- Open the Backups tab.
- Select the backup you want to restore.
- Click Restore and confirm.
- Choose the restore type that matches your situation:
- Website: restore files and website data,
- Email: restore mailboxes and message data,
- Custom: restore only the parts you need when available.
Note: A restore can overwrite current data. If the current version may still be needed, create a fresh backup before restoring an older one.
Recommended backup practice
- Create a manual backup before major plugin updates, migrations, or structural changes.
- Keep external copies of critical assets when possible.
- After a restore, test the website, forms, and email flow before considering the issue resolved.
Backups can also be downloaded for offline storage when that option is available for your service.